DTS Support Bundle

DTS Support Bundle

The availability of business processes is crucial to the success of any company or institution. Here, the underlying IT infrastructure is a particular focus. Even minor failures can lead to massive disruptions in business processes. In addition to the general availability of suitable spare parts, corresponding response times and more extensive SLAs are also immensely important for the rapid restoration of the impaired processes.

With the DTS Support Bundle, we offer you the attractive option of placing your IT hardware under our support. In addition to the option of obtaining manufacturer maintenance through us in flexible payment models, you can also use the DTS Support Bundle independently of the manufacturer. In this way, we make it possible to use your IT systems beyond their planned lifecycle. With additional services, e.g. DTS Monitoring and access to the 24/7 DTS Service Desk, we can contribute to further, sustainable support of your IT operations.

Stefan Seidel
Regional Director & Head of Sales - Technologies
+49 5221 1013-024 Contact

USP's

Extensive support services for your IT hardware

Manufacturer-independent

Flexible payment models & terms

Various SLAs can be combined in one contract

Cost transparency through DTS as single point of cont(r)act

Sustainable support of your IT operations

Increase of availability

Cost savings compared to manufacturer support

Automatic fault reporting through DTS monitoring

Optional access to 24/7 DTS Service Desk

Customers
Sectors

    Related solutions & services

    Product

    User Helpdesk

    Product
    Product

    User Helpdesk Workshop

    Product
    Product

    DTS Device as a Service

    Product
    Product

    DTS Managed Infrastructure

    Product

    Let's have a talk!


    Get free and easy advice.


    ARRANGE A CONVERSATION

    Stefan Seidel
    Regional Director & Head of Sales - Technologies
    stefan.seidel@dts.de+49 5221 1013-024
    Contact
    Support
    Newsletter
    Cloud Portal

    How to reach us:

    Support

    Hotline

    To open a ticket, simply call our 24/7 hotline:
     

    +49 5221 101 303-2

    Email

    To open a ticket, simply email us with your technical issue:
     

    support@dts.de

    Web frontend

    Enter new tickets in the web frontend, view and classify all open tickets etc.

    support.dts.de

    Remote support

    Enables remote connections to your endpoints:
     

    support-remote.dts.de

    Subscribe now!

    Current information about DTS, our products, events and other news about the entire group of companies.

    DTS in general

    Login

    DTS Systeme Muenster

    Login

    DTS Cloud Portal

    The DTS Cloud Portal is our platform for you to easily and flexibly add and manage your DTS Cloud products and services. The intuitive platform allows you to configure selected products individually and thus adapt them exactly to your requirements.