DTS Stadtwerke Cloud
Customer retention by providing cloud storage for photos, videos, music and documents
Nowadays, anyone can find the best deals quicky and easily using comparison portals on the internet. The vast majority of end consumers have long been using this easy method in a wide variety of areas, including when looking for a suitable energy supplier. Consumers are often won over by generous new customer offers from the big national suppliers. Regional utility companies, on the other hand, are often at a disadvantage and face a difficult challenge in this context. The DTS Stadtwerke Cloud offers utility companies the opportunity to increase customer loyalty significantly while delivering important added value. A cloud developed with public utility companies for public utility companies.
The service
Our DTS Stadtwerke Cloud in detail:
The added value for everyone: cloud storage
How do you retain your existing customers and win them over with further added value? Our answer to that is: cloud storage. Provide your customers with cloud storage where they can store personal data effectively and securely. Possible data would include documents and media with a high storage volume, such as images or videos. The combination of utility company and cloud service ties in the customer, reduces their willingness to switch and increases customer satisfaction.
The switching hurdle, here in the form of customer-owned cloud capacity, is a significant benefit to both you and the end user. Cloud storage is growing in popularity and is becoming increasingly relevant due to a constantly growing volume of data; it is also a long-term storage medium, reflecting the fact that no one likes to move their data to new or different storage locations. The customer will therefore see cloud storage as a consistently positive factor in evaluating the supply company.
Why DTS Stadtwerke Cloud?
We guarantee maximum flexibility, security and availability in the DTS Public Utilities Cloud. Our own two certified data centers in Germany and our status as a reputable cyber security company make this possible. In addition to operation and security, we take care of the configuration, maintenance and care of the platform. The experienced and expert staff from DTS ensure that you can concentrate fully on your core business and your customers. The open source software Nextcloud is used as the basis for the Stadtwerke cloud and is enhanced by DTS’s own management and administration interface. Your customers can access the system conveniently via notebook/PC, an internet browser or the smartphone app (iOS and Android).
The DTS Stadtwerke Cloud package
Our package includes 50,000 gigabytes of storage and an unlimited number of users. The storage volume can be tailored flexibly to each customer and a voucher system allows you to attach conditions to storage expansion. For example, a basic electricity/gas/water contract could be allocated a storage volume of 25 GB. A contract that also includes phone & internet comes with 50 GB. Of course, other loyalty or promotional bonuses can be provided. You can also offer your customers a memory extension that they pay for and thus increase your contract sales.
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