Technologies

System House? Technologies!

Who supports you when the IT requirements in your business are constantly growing? Who can provide you with important know-how and customized services to manage the penetration, dependency and complexity of your IT in a targeted manner? This is exactly where our Managed Services come into play - also or especially in all areas relating to IT infrastructures and state-of-the-art technologies. Regardless of where the infrastructures are provided, whether you want to outsource complete or selective IT aspects and which calculation models you prefer, we are there for you. This applies to clients, endpoints and peripherals, servers, storage, backup & recovery, data lines and the entire network. You tell us your "pain", we work out the solution scenario with you!

Stefan Seidel
Regional Director & Head of Sales - Technologies
+49 5221 1013-024 Contact

Why DTS?

From consulting & workshops, the development of a consistent IT strategy, lifecycle management, PoCs, support, health checks to specialized infrastructures and infrastructure solutions "as a service" - we are a strong partner at your side.

1
... So that you can relieve the burden on your IT with highly trained specialists.
2
... So that you can optimize business processes in IT and throughout the company.
3
... So that you can rely on your IT-supported processes and drive your business forward.
4
... So that you can increase your flexibility, agility and speed.
5
... So that you can implement the digital transformation profitably and efficiently.
6
... So that you can focus on your core areas and enjoy decisive added value at the same time.
7
... So that we can increase the security of your IT.



With our Technologies Solutions & Services, we help you introduce new technologies, meet requirements, support and secure your IT operations 24/7 while maintaining full cost control through a myriad of service building blocks.

Auf einen Blick:

24/7 Service Desk

Extensive "as a service" portfolio

DTS as single point of contact

Standardized support processes

Extensive know-how through single vendor strategy

Hybrid solution approaches & scenarios

Examples of our services:

DTS Device as a Service

As an alternative to the classic hardware purchase, we offer you state-of-the-art devices on a monthly basis to save your costs and liquidity. But we don't just provide you with the desired hardware and matching accessories. The entire bundle is fully customized and can be combined from needs analysis, matching apps, virtual & mobile workplace solutions, M365 services, cyber security solutions, support services, one-off services and consulting.

zum Produkt

DTS Managed Infrastructure

We provide you with individual IT infrastructure on a monthly basis, support you in ensuring operation and are available 24/7 with our support on request - gladly also in combination with our monitoring and maintenance or regular checks of all systems and their version statuses.

zum Produkt

DTS User Helpdesk

With our User Helpdesk, we offer you a central single point of contact for technical questions and everyday IT problems. As a point of contact for all support requests, we can of course be reached via a wide variety of communication channels: Hotline, e-mail, web frontend. Our specialists will support you as quickly as possible in all challenges.

zum Produkt

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How to reach us:

Support

Hotline

To open a ticket, simply call our 24/7 hotline:
 

+49 5221 101 303-2

Email

To open a ticket, simply email us with your technical issue:
 

support@dts.de

Web frontend

Enter new tickets in the web frontend, view and classify all open tickets etc.

support.dts.de

Remote support

Enables remote connections to your endpoints:
 

support-remote.dts.de

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The DTS Cloud Portal is our platform for you to easily and flexibly add and manage your DTS Cloud products and services. The intuitive platform allows you to configure selected products individually and thus adapt them exactly to your requirements.