DTS Incident Response Service

"Don't panic!" with our
Incident Response Service

Germany ranks fifth in the world for ransomware attacks. The number of incidents has increased exponentially in recent years and medium-sized companies are the most at risk, accounting for half of all attacks.

Why Incident Response?

Sometimes even the best IT security is useless. Attackers can always find a gap somewhere in the worst-case scenario!

The entire spectrum of your IT infrastructure can be affected!

You need an experienced, permanent contact person at your side who can act quickly and competently in an emergency!

We are your emergency response team! We have the necessary resources, experts and in-depth specialist knowledge, regardless of the IT infrastructure and incident in question!

Alexander Wyrwol
Head of Sales - Cyber Security
+49 5221 1013-741 Contact

 

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Everything you need to know about the DTS Incident Response Service summarized at a glance.
 

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Integrated approach

As always, we take a integrated approach, also in response to the increasing number of incidents. Our solution: an incident response program.

1
Assessments

Coordinated, proactive assessments enable the establishment of risk and emergency management in your company as the best possible starting point. The assessments are not included in the Incident Response Service, but can be added as an option. It is also possible to redeem or purchase assessments with credits already received during the ongoing Incident Response Service.

2
Incident Response

Depending on the size of the incident, DTS provides and scales the necessary resources. We are there immediately, ensure your business continuity, identify the problem, respond appropriately and resolve it, including recovery.

3
Post Breach

We do not stop at restoring the status quo. We go THE step further and provide active support in strategic hardening, implementing security measures and eliminating potential future attack surfaces.

Experte für IT-Sicherheit analysiert Bedrohungsszenarien

Incident Response with DTS?

  • Unbeatable 24/7 service times & availability via remote or on-site: DTS is represented throughout Germany & can therefore reach you immediately to carry out important steps directly
  • Time-critical reconnaissance, containment & clean-up 
  • Complete IT security knowledge & the entire spectrum of DTS services from a single source 
  • Over 40 years in the IT market, including decades of experience with the highest IT quality & security standards
  • Easy scalability to match the size of the incident

ASK IT: FAQ around the topic "Incident Response Service"

The DTS Incident Response Service provides support for rapidly responding to cyberattacks and security incidents.

The goal is to analyze and contain attacks and quickly restore affected systems.

The DTS service covers several phases of incident handling:

• Detection and initial assessment of security incidents

• Containment of active attacks

• Forensic analysis to determine the root cause

• Restoration of affected systems

• Post-incident review and security architecture improvement

DTS utilizes its own SOC and MDR structures to handle incidents around the clock.

To contain attacks, affected systems are isolated and critical connections are severed. The aim is to halt the attacker's "lateral movement" phase.

DTS combines SOC detection, network segmentation, and incident response processes to interrupt the spread of threats as early as possible.

Response time depends on the nature of the incident but generally occurs immediately after a security event is detected or reported.

The goal is always to minimize the impact of an attack and quickly restore business operations.

Containment is followed by the restoration of affected systems and a detailed post-incident analysis. This involves examining how the attack was possible and identifying which security gaps need to be closed.

Based on these findings, concrete improvement measures for the existing security architecture are derived to prevent future incidents.

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Alexander Wyrwol
Head of Sales - Cyber Security
alexander.wyrwol​@​dts.de+49 5221 1013-741
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How to reach us:

Support

Hotline

To open a ticket, simply call our 24/7 hotline:
 

+49 5221 1013-032

Email

To open a ticket, simply email us with your technical issue:
 

support​@​dts.de

Web frontend

Enter new tickets in the web frontend, view and classify all open tickets etc.

support.dts.de

Remote support

Enables remote connections to your endpoints:
 

support-remote.dts.de

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