DTS Monitoring Services

Monitoring "Made in Germany"

In an age when IT systems must be available at all times, a reactive approach is not effective. Outages, performance issues and disruptions create extra work and jeopardize productivity, quality and customer satisfaction. With DTS Monitoring Services, you gain access to structured, efficient and professional IT monitoring. You establish a proactive approach that reduces risks and sustainably strengthens the availability of business-critical infrastructure, Services and processes.

Timo Butenkemper
Head of Sales - Cloud
+49 5221 1013-268 Contact

At a glance:

Comprehensive monitoring developed in Germany

Pragmatic, professional IT monitoring

On-premises operation as needed: self-managed or managed by DTS experts

Choose between Basic & Advanced for the right scope of services

Add-ons: Service, Process & GPU Monitoring

Higher availability & sustainably stronger IT, OT & IoT operations

The service

Our DTS Monitoring Services in detail:

AVAILABLE OPERATING MODELS

Self-Hosted & Managed by Customer
The ideal solution for companies that want to operate their monitoring independently and retain full control over operations and analysis. The Kickstart Workshop provides you with a quick and structured introduction designed for pragmatism, clarity and immediate benefits.

Self-Hosted & Managed by DTS
The right choice for companies that want to run their monitoring environment on-premises and retain full access to it. DTS handles the operation and management of the on-premises solution and ensures reliable, controlled operations in both the Basic and Advanced tiers without tying up internal resources on a permanent basis.

Hosted & Managed by DTS
For companies that want to leverage the benefits of professional monitoring without permanently tying up internal resources. DTS experts handle the operation and management of your monitoring and ensure reliable and controlled operation across the two different tiers, Basic and Advanced.

Basic: Monitors standard infrastructure such as servers, networks and storage, as well as common applications, using proven standard checks. Automatic alerts, predefined thresholds and clearly defined escalation paths ensure transparency during ongoing operations.

Advanced: Monitors not only business-critical applications but also databases, container platforms and Kubernetes platforms. Intelligent alert handling, complex escalation chains, active incident management by DTS experts and customizable dashboards provide transparency and significantly reduce your workload.


EXPANDABILITY

Service Monitoring
Expand your monitoring beyond just infrastructure and keep an eye on the availability and quality of key services. You can immediately see whether systems and services are functioning reliably.

Process Monitoring
Process Monitoring allows you to focus on business-critical processes. Instead of simply monitoring technical components, you can verify whether key processes within your organization are stable, performing well and functioning seamlessly. This quickly reveals the actual impact that disruptions have on users and business units.

GPU Monitoring
More and more companies are deploying their first production LLM workloads using their own models, with a gateway in front and GPU capacity in the background. However, the operational aspect is often overlooked. Our service provides visibility into what these operations actually cost, how heavily the GPU is utilized and how quickly and reliably the models and services are running. Thanks to continuous visibility and alerts, AI workloads are no longer a black box.

Customers
Sectors

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    Network Access Control (NAC)

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    ASK IT: FAQ around the topic "Monitoring"

    Centralized monitoring ensures that security-relevant activities across the entire IT infrastructure are visible in a single location.

    Instead of having to check numerous individual systems separately, security-relevant events are consolidated and presented clearly. This allows for faster detection of anomalies and enables more targeted responses.

    The service continuously monitors IT and cloud systems, detecting security-relevant events in near real-time.

    Individual events are not viewed in isolation but rather in the context of other activities. This makes it easier to distinguish significant security incidents from non-critical anomalies, helping to quickly determine what is truly relevant—and to act accordingly.

    DTS monitors servers, networks, applications, and endpoints in real-time; analyzes performance and security data; and provides automated alerts and recommended actions.

    Unlike simple logging or reporting, monitoring goes a step further by actively evaluating security-relevant events within their context.

    Instead of merely providing data, the system detects anomalies, correlates them, and places them in a security-relevant context, making genuine risks visible more quickly.

    Implementation follows a structured approach and is tailored to the existing IT and cloud environment.

    The goal is to establish transparency regarding security-relevant events as quickly as possible, without disrupting ongoing operations or fundamentally altering existing systems.

    Let's have a talk!


    Get free and easy advice.


    ARRANGE A CONVERSATION

    Timo Butenkemper
    Head of Sales - Cloud
    timo.butenkemper​@​dts.de+49 5221 1013-268
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    How to reach us:

    Support

    Hotline

    To open a ticket, simply call our 24/7 hotline:
     

    +49 5221 1013-032

    Email

    To open a ticket, simply email us with your technical issue:
     

    support​@​dts.de

    Web frontend

    Enter new tickets in the web frontend, view and classify all open tickets etc.

    support.dts.de

    Remote support

    Enables remote connections to your endpoints:
     

    support-remote.dts.de

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