As part of the DTS Group, DTS CLOUD SECURITY MonEPE supports customers, as an established IT service provider, in the focus areas data center, technology and security. With our two own certified German data centers and over 300 employees at fourteen locations in Germany, Greece and Austria, we offer customers versatile, innovative and hybrid solutions. Flat hierarchies, friendly atmosphere, sustainable personnel development and an open-door culture - that's DTS.

Junior IT Support / Helpdesk 1st/2nd Level (m/f/d)

Location: Athens, Thessaloniki
Time: immediately
Type of employment: full-time, permanent contract

Your tasks

  • First  contact for colleagues having hardware or software problems
  • End User Support for customers (remote)
  • Qualification, processing and dispatching of incoming support requests
  • Support of client systems from the Microsoft environment and adaptations to existing systems in the Microsoft server environment
  • Documentation of your activities in our ticket system
  • Support of rollouts and the expansion of IT customer infrastructure

Your profile

  • Fluency in spoken and written German
  • Fluency in spoken and written English
  • Completed training or studies in the field of IT or comparable professional experience
  • Basic knowledge of network technology, DNS/DHCP and Windows Server operating systems
  • Experience in supporting Microsoft Office and Windows client operating systems

Your personality

  • Distinct customer and service orientation
  • Self-sufficient and organized way of working
  • Strong team and communication skills
  • Solution-oriented mindset and reliable manner

Our offer

  • Versatile range of tasks with opportunities for professional advancement
  • Intensive training (approx. 4 to 6 months) in Germany at our expense (depending on the development of the Covid-19 regulations)
  • One monthly flight back during the training period
  • Compatibility of family, leisure time and career
  • Continuous opportunity for personal and professional development
  • An accompanied gentle introduction

Become part of our team and bring in your professional knowledge as well as your positive personality traits!

Have we aroused your interest? If so, we look forward to receiving your detailed application, please send it exclusively by e-mail, stating your desired (gross) salary and the earliest possible starting date.

Do you have any further questions about your career at DTS? Please send us an email or give us a call!

Ansprechpartner

Bettina Kube
Head of HR Development

+49 5221 1013-261

career (at) dts-cloudsecurity.gr