Our DTS Helpdesk solution secures an cost-efficient service of consistently high quality. You can choose between whether you want to use our on-site Helpdesk service or whether you want our specialist technicians from DTS Systeme GmbH to look after you using remote maintenance. Thanks to the tools and processes we use, we achieve a high level of customer satisfaction. Our specialists narrow down problems immediately and solve them as quickly as possible.
The Benefit to You
We offer you fast and efficient support in user questions and issues relating to hardware over our hotline manned by trained IT staff. If the customer already has a professional user Helpdesk and only tips are to be covered, inquiries are processed and returned directly to the customer UHD by email. If questions cannot be answered over the Helpdesk, a technician will come and solve the problem directly on site on request.
DTS Helpdesk Services
DTS User Helpdesk Services